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The Onida 14 Place Settings Dishwasher (DW14PS, Silver) is a highly efficient and stylish appliance that can accommodate up to 14 place settings. With its sleek silver design, it adds a touch of elegance to any kitchen. This dishwasher offers multiple wash programs and features, ensuring thorough cleaning and sanitization. It is perfect for busy households, saving time and effort on dishwashing. The Onida dishwasher is a reliable and convenient solution for maintaining a clean and organized kitchen.
★★★★★
More details +
₹35,990.00
PROS:
- - Prompt delivery and easy installation process.
- - The dishwasher works very well and cleans dishes effectively.
- - The product is of good quality and performs better than some top brands.
- - The dishwasher is sturdy and produces no noise during operation.
- - The price of the dishwasher is cheaper compared to other brands.
- - The packaging of the product is excellent, ensuring no scratches or damages.
CONS:
- - There is a design flaw in the product where the gap on the right side of the door is bigger than the left side.
- - The customer service and support from Onida are extremely poor, with delayed installation and unresponsive behavior.
- - The warranty period starts from the purchase date, not the installation date, even if the installation process is delayed.
- - There have been multiple instances of delayed service visits, with some customers waiting for months to get their dishwasher installed or repaired.
- - The customer service executives from Amazon have provided conflicting information and have not been helpful in resolving the issues.
- - The replacement of defective parts and installation of the dishwasher took an excessively long time, with a total of 97 days from delivery to installation.
- - There is no brand support for the product in certain areas, leading to difficulties in getting installation or support services.
- - Some customers have experienced problems with the dishwasher and have faced challenges in getting them resolved.
The Onida 12 Place Settings Dishwasher (DW12PS, Silver) is a highly efficient and stylish appliance that takes care of all your dishwashing needs. With a capacity of 12 place settings, it can easily accommodate a large number of dishes. The sleek silver design adds a touch of elegance to your kitchen. This dishwasher is equipped with advanced features to ensure thorough cleaning and drying of your dishes, making your life easier and more convenient.
★★★★★
More details +
₹25,990.00
PROS:
- - The dishwasher is designed to meet the utensil cleaning requirements of Indian households.
- - It has a low noise level and is simple to operate.
- - It has an A++ power rating and provides good cleaning.
- - The replacement process for a leaking dishwasher was seamless and gracious.
- - The installation service in New Delhi was satisfactory.
- - The product itself is of good quality and cleans well.
CONS:
- - The customer service for Onida is lacking, with no support available even in metro cities.
- - The installation process for the dishwasher can be extremely delayed, with some customers waiting for more than two months.
- - The warranty period starts from the purchase date, not the installation date, even if the installation process is delayed.
- - Onida's customer service has a history of delayed service visits and unresolved complaints, as seen on their official Twitter handle.
- - Amazon's customer service response to the issue was inconsistent and unhelpful.
- - It took a total of 97 days to install the dishwasher, including delays in part replacement and dishonesty from the service in-charge.
- Overall, the product itself seems to be of good quality and performs well. However, the lack of customer service and delayed installation process are major drawbacks.
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